Join Our Team

Our people are our most valuable asset. They are what set us apart as the best team in the industry.

If you are:

Hard Working
Passionate
Experienced
Adaptable
Self-Motivated

then we want you to join us on our mission to deliver customer service excellence. You can find our current job postings on Indeed or send your resume to HR@urmedwatch.com for one of the job opportunities below.

MedWatch is an equal opportunity employer and offers a comprehensive Employee Benefit package.

	Medical Review Specialist / RN
Hours	Full-time
Education	Registered nurse with active license in State of Residence.
Experience	5 years
Description	The Medical Review Specialist is a Registered Nurse who conducts the Utilization Review process by obtaining medical information and confirming the medical necessity of hospital admissions and/or outpatient procedures. The Medical Review Specialist will perform her/his duties in accordance with MedWatch procedures outlined below, MedWatch review standards, URAC standards and state certification requirements and federal guidelines. • Bilingual in Spanish/English a plus • R.N. degree, B.S. preferred • Minimum 5 years varied clinical nursing experience

	Case Manager / RN
Hours	Full-time
Education	Registered nurse with active license in State of Residence.
Experience	7 years
Description	Provide telephonic assessment of members’ pre-identified medical and/or behavioral health, or chronic illness state and determine the health care and educational needs related to their chronic illness, with the goal of achieving optimal clinical and resource outcomes. • Bilingual in Spanish/English a plus • Minimum of 5 years clinical care experience in varied health care settings

	Medical Review Coordinator / LPN
Hours	Full-time
Education	Licensed Practical Nurse with active license in State of Residence
Experience	3 years
Description	Scope: The Medical Review Coordinator will perform duties in accordance with MedWatch procedures, MedWatch review standards, URAC standards and state certification requirements. • 2-year degree, L.P.N. • Experience: 3 years clinical nursing experience • Bilingual in Spanish/English a plus

	Concierge Customer Service Representative
Hours	Full-time
Education	High School Diploma or G.E.D.
Experience	1 year
Description	Scope: This is a critical position requiring excellent customer interaction skills. Individual is expected to accurately service and satisfy customers/members by responding to customer telephone and email inquiries within defined service standards. Concierge Customer Service Representative must be equipped with a strong skill set to handle the complexity of the job and assist customers/members with benefits and healthcare questions. • Associates Degree or higher preferred but not required, or equivalent experience related to network development • Customer Service / Call Center experience • Strong computer skills • Strong analytical and research skills • Bilingual in Spanish/English a plus • TPA experience a plus